“One of the trick for a manager to learn is that you don’t need to be the first person to learn something. Don’t get upset. Get over it. It actually doesn’t matter.”
This comes from Ed Catmull in this video taken at Stanford University, and it was a delight to hear.
Indeed, I am so fed up by people who tend to believe that the communication structure of an institution should mimic its hierarchical structure.
They come to you, and they ask why they were not told before you, before some intern, before their boss, before, before, before…
Get over it!
